Your semi-jewelry comes with a 6-month warranty from the date of purchase, covering plating defects, stains, and peeling.
We emphasize that our plating is developed with hypoallergenic technology, ensuring better quality and durability for our pieces.
ITEMS NOT COVERED BY WARRANTY:
Defects caused by misuse, tarnishing due to dirt, broken or incomplete items, scratches, snapped chains, dents, reddish discoloration, stones that have become dull or cloudy, wear from constant use, and resin darkening.
We recommend following all the care tips available on our website — this will greatly reduce the chances of any issues with your jewelry. However, if you do experience a problem, please don’t hesitate to contact us via WhatsApp at +55 (11) 95034-9610 or by email at [email protected]. We are always happy to help resolve any concerns.
